Reference

Privacy Policy For Your Account

We keep this Privacy Policy focused on the data you share when you open an account, enter the lobby, use DANA, OVO, GoPay or QRIS, and contact support.

Account data useDANA and QRIS recordsCookie choicesSupport contact path

Explore The Lobby Read FAQ

How We Treat Privacy Requests

arenabet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy choices should be clear before you register, so we state how account details, wallet records, login device signals and support messages are used. We collect the details needed to create your account, confirm wallet activity, protect access and answer service questions. Payment references from

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DANA, OVO, GoPay and QRIS are kept as transaction records, not as public profile content. When access or eligibility is discussed, it depends on local law, and we may ask for account checks before changing or deleting records tied to wallet history. If you are in
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Semarang or anywhere else in Indonesia, the same policy path applies: check your account page, contact support, and we will explain the next account step in plain terms.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Us About Privacy

Privacy questions need a direct route, so we separate policy requests from game or promo chat. Use the contact path linked inside your account when you want access, correction or deletion help, and include the mobile number or email used at registration. We answer in English for Indonesia and may ask you to confirm recent wallet activity before we discuss account records.

Team online

Live chat privacy queue

Open chat from the account menu between 09:00 and 23:00 WIB, choose privacy help, and share the registered email. We can check login records, cookie settings and wallet references without asking for your password.

Email request trail

Send privacy questions from the email linked to your account so our team can match the request cleanly. Include whether you need access, correction or deletion help, plus the latest DANA, OVO, GoPay or QRIS reference if relevant.

Account security step

Use Account > Security to change your password, refresh device access and check recent sign-ins before sending a privacy request. That step helps us separate your own activity from access you do not recognise.

DATA HANDLING

Sic Bo Data And Account Privacy

Account privacy is handled through specific controls, not vague promises. We use registration data to run your account, cookies to keep sessions working, device signals to spot unusual…

Registration details

When you create an account, we collect the phone number, email, username and security details needed to run your profile.

Cookie controls

Cookies help keep your session active, remember basic device choices and measure page errors.

Device signals

We record device type, browser, IP range and login time to protect your account.

Payment records

DANA, OVO, GoPay and QRIS references are stored with timestamps, account ID and transaction status.

Retention checks

We keep account and transaction records only for service, security and legal needs tied to your account.

Change requests

If your email, phone number or name detail needs correction, contact us from the registered channel first.

Privacy Policy Questions You Ask

These answers cover the privacy questions we see most often before and after registration. They explain what data we collect, how wallet references are handled, how cookies work, and what you can ask us to change. For account-specific help, contact us through your registered email or the privacy option in chat.

We collect the details needed to create and protect your account, such as email, phone number, username, password record and login activity. Wallet references are added only when you use DANA, OVO, GoPay or QRIS.

Payment records let us match wallet activity to your account, answer transaction questions and check withdrawal requests. We store references, timestamps and status details, not your private app balance or unrelated payment history.

Yes. Contact us from your registered email or the privacy chat path and ask for account access help. We may verify a recent login, device or wallet reference before sharing account-specific records.

Cookies keep your session open, remember simple device choices and help us spot page errors. You can clear browser cookies, but you may need to log in again before reaching Aviator, Sic Bo or your wallet.

Use Account > Profile if the edit option is available, or contact support from your registered channel. We may ask for a recent QRIS or GoPay reference to confirm the account before making a change.

You can request deletion through privacy chat or registered email. We review the request against wallet history, unresolved account checks and legal retention needs, then tell you what can be removed where local law permits.

Go to Account > Security, change your password, then contact live chat between 09:00 and 23:00 WIB. Share the device and login time you do not recognise so we can review the privacy record.

Privacy Policy For Your Account

Reach Us About Privacy

Live chat privacy queue

Email request trail

Account security step

Sic Bo Data And Account Privacy

Registration details

Cookie controls

Device signals

Payment records

Retention checks

Change requests

Privacy Policy Questions You Ask

01 What data does arenabet collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask to see the data held on my account?

04 How do cookies affect my privacy in the lobby?

05 How do I correct a wrong phone number or email?

06 Can I request deletion of my account data?

07 Who should I contact about unusual account access?

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